MISHANDLED MY FATHER'S BODY

Totally Appalled my father passed away on Saturday 27 October 2018 and had contacted AVBOB because they were the only funeral home open and my dad needed to be undertook in Jamestown and I am in the Western Cape. Eugene at the Aliwal North branch agreed to go and collect and store my father until myself and my siblings arrived the next day. When we arrived on Sunday 28 October 2018 he thought it was appropriate to mention and made it very clear that he is doing us a favour because he went partying the night before and he was struggling that day. He sat us down and explain the process in an unclear way. when we were done we asked if we can identity my father and see him, he hesitated for a while and said just note that said your dads leg started to turn black just so that you guys are aware... so we were fine with that being a diabetic we were not expecting anything to be perfect after all we had no idea what the cause of death was so we said that we just want to see his face he doesn't need to show us the body. He then proceeded to the back to go and collect my dad he took at least about 20 min and when he came out he looked extremely worried and we asked what was wrong and he said your dad doesn't look like the man i fetched yesterday, so our intial reaction was what do you mean... he said he is abit swollen but it not scary we must still come and look. So my sister went in and i followed when we got to the room where he was lying it must have been at least 35 degrees in that room and when we saw my father MY GOODNESS that poor man was so bloated it looked like he was about to explode. We were in absolute shock and disgust i have absolutely not words for what had happened to him. He was still lying in his clothes that Eugene went to collect him in there were blood clots coming out his nose there was blood on the side of his face there were so much more wrong but way to gross to mention i had to leave the room before i vomited. He totally mishandled my fathers body and from what i believe i don't even think he put my father in the fridge he did however admit that he didn't bother (his words) taking him off the stretcher that he went to go and fetch my father with and this bloating is caused from a heart attack?????? REALLY ? when did he become a doctor? THANK YOU AVBOB this will now be my last memory of my father, is this how you treat the bodies that don't have a policy with your company? or is a general standard?