TP
T P
1 reviews | Active since Jan 2021
28 Jan 2021, 12:02
Misguided advertising
Hi..I received my cashback but I'm not happy. According to the adverti*****t I was supposed receive all my premiums paid for the fifth year if I haven't claimed nobody said that it's calculated only for the principle member.
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AVBOB Mutual Assurance Society's replyOfficial
29 Jan 2021, 12:43Dear T Peters,
We acknowledge receipt of your Hello Peter complaint and regret the service did not meet your expectations.
We have investigated your complaint and have communicated the findings to you.
We hope that the matter has been resolved to your satisfaction.
Kind regards,
AVBOB Complaints Department
We acknowledge receipt of your Hello Peter complaint and regret the service did not meet your expectations.
We have investigated your complaint and have communicated the findings to you.
We hope that the matter has been resolved to your satisfaction.
Kind regards,
AVBOB Complaints Department
Best regards,
AVBOB Mutual Assurance Society's reply29 Jan 2021, 12:43
Official
Dear T Peters,
We acknowledge receipt of your Hello Peter complaint and regret the service did not meet your expectations.
We have investigated your complaint and have communicated the findings to you.
We hope that the matter has been resolved to your satisfaction.
Kind regards,
AVBOB Complaints Department
We acknowledge receipt of your Hello Peter complaint and regret the service did not meet your expectations.
We have investigated your complaint and have communicated the findings to you.
We hope that the matter has been resolved to your satisfaction.
Kind regards,
AVBOB Complaints Department
Best regards,