LM
Lindokuhle M
1 reviews | Active since Jun 2020
01 Sept 2026, 14:36
****ming!! Refund for *****ulent policies.
Two *****ulent policies amounting to a R1000 were taken in my name in May of 2026. I have one existing policy with AVBOB that I also feel like cancelling at this point. To cancel the *****ulent policies you are taken from pillar to post yet it took over three months for the policies to be cancelled. Three months of me losing over a thousand Randa each month. Everytime I call I am told they are still investigating!! I am beyond frustrated honestly. I need my refund for all those months and I'm definitely going to cancel my existing policy because I don't think they are reputable. Its clear that whoever took out these policies works internally and has access to our personal information.
I want my money back!!
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Replies (1)0
Replies (1)AVBOB Mutual Assurance Society's replyOfficial
14 Sept 2026, 08:13Dear LM,
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply14 Sept 2026, 08:13
Official
Dear LM,
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
