1 reviews | Active since Jun 2018
****mers
The most deadly mistake I made was taking up a funeral policy and a savings policy with Avbob. They started the savings policy when it suited them. I have been requesting since December for them to cancel the Savings policy and refund me my money because it was supposed to start in January and not December. They sent me a 6 page document for ***** blah blah, they want a SAPS affidavit, they want proof of banking details. All the **** they never requested when I took the policy. They know they debited. They have the money yet now all of a sudden I must get a SAPS affidavit to get my money back? I can only imagine what would happen if I needed to claim for the funeral policy...Disgusting service, their complaints department is just as bad!!! I want my money from the savings policy. CANCEL EVERYTHING
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team