LM
Lungisani M
1 reviews | Active since Apr 2021
13 Apr 2021, 15:26
March 2021 REFUND - two policies
I have sent my documents on the 9th of March 2021 for the TWO policies I had with Avbob and were cancelled on the month of February on Saturday night I received sms from Avbob telling me that I have to fax my documents for refund on the 10th April 2021.
I had two policies I had with Avbob.
Now I am worried and I have suffered this month I dont even have money to buy food.
Can anyone please assist me,
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AVBOB Mutual Assurance Society's replyOfficial
15 Apr 2021, 09:15Dear Lungisani Mtshali,
We thank you for making us aware of your complaint.
The refunds on both policies were finalized on 13 March 2021 and the funds was paid into your bank account.
We hope that the matter has been resolved to your satisfaction.
Should you have any further enquiries in this regard please send an email to *** or a fax to ***.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
The refunds on both policies were finalized on 13 March 2021 and the funds was paid into your bank account.
We hope that the matter has been resolved to your satisfaction.
Should you have any further enquiries in this regard please send an email to *** or a fax to ***.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply15 Apr 2021, 09:15
Official
Dear Lungisani Mtshali,
We thank you for making us aware of your complaint.
The refunds on both policies were finalized on 13 March 2021 and the funds was paid into your bank account.
We hope that the matter has been resolved to your satisfaction.
Should you have any further enquiries in this regard please send an email to *** or a fax to ***.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
The refunds on both policies were finalized on 13 March 2021 and the funds was paid into your bank account.
We hope that the matter has been resolved to your satisfaction.
Should you have any further enquiries in this regard please send an email to *** or a fax to ***.
Kind Regards,
AVBOB Complaints Department