1 reviews | Active since Sept 2016

23 Apr 2025, 10:48

Loyalty bonus payout

I love Avbob but I sent them an email sometime in 2023 about loyalty bonus payout and they told me it is processed after 10 years of being with them. Now that they are advertising on TV that one would get back the bonus in 5 years and some of my friends who joined around the same time with me have received their loyalty thing I decided to mail them to figure-out if there are different categories and it has been a week with no response t o my email. I think they are ignoring me.

0
Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply29 Apr 2025, 15:58
Official
Dear IN,

We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.

Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.

Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.

Sincerely,

AVBOB Complaints Team