HM
Hangwelani M

1 reviews | Active since Jun 2018

04 Jun 2025, 15:54

It's now a full month calendar of Policy Cancellation Req sent to Avbob with no response nor resolution

It's now a full month calendar of Policy Cancellation Req sent to Avbob with no response nor resolution.

Imagine during the death - sad time with this kind of insurance LOL

0
Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply06 Jun 2025, 13:45
Official
Dear HM,

We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.

Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.

Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.

Sincerely,

AVBOB Complaints Team