LD
Leocresia D
1 reviews | Active since Feb 2012
10 May 2024, 13:29
Its a disgrace
It was my cousins funeral last week 04/05/24 I was with her mother at avbob and they showed us a white coffin with gold handles only to see when the baby arrived at home the coffin was cream it was old one could have seen it was used several times for cremation,we have paid for a service to be delivered to get results like this I took pictures of how the coffin looked like.
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AVBOB Mutual Assurance Society's replyOfficial
10 May 2024, 15:42Dear Leocresia Dolf,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply10 May 2024, 15:42
Official
Dear Leocresia Dolf,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team