NN
Nolusindiso N
1 reviews | Active since Aug 2026
27 Aug 2026, 02:25
Investment claim
I have experienced very poor service. I claimed for my investment at the beginning of the month but it's still not processed, I keep on receiving an sms that I have outstanding bank statement which I did submit and I always email it to the email stated on the sms but every week I receive the same sms even though I've been emailing the bank statement. I even went to the branch 3 times to submit it but the claim is not yet processed. I am drowning into debts now because of avbob.
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AVBOB Mutual Assurance Society's replyOfficial
22 Sept 2026, 17:59Dear NN,
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply22 Sept 2026, 17:59
Official
Dear NN,
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team