PM
Phiwo M
1 reviews | Active since Mar 2009
04 Mar 2024, 09:45
Incorrectly cancelled policy
You've again cancelled by policy after I made direct deposit as no one called me to change banking details after numerous emails yesterday. I need that policy reinstated and banking details changed, or all my premiums refunded.
Helpful (0)
Replies (5)0
Replies (5)
AVBOB Mutual Assurance Society's replyOfficial
04 Mar 2024, 18:18Dear Phiwo,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
Best regards,
AVBOB Mutual Assurance Society's reply04 Mar 2024, 18:18
Official
Dear Phiwo,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
Best regards,
PM
Phiwo M's updateReviewer Update
25 Jul 2024, 17:12Hi, happened again. Please call me
PM
Phiwo M's update25 Jul 2024, 17:12
Reviewer Update
Hi, happened again. Please call me
AVBOB Mutual Assurance Society's replyOfficial
01 Aug 2024, 16:17Dear Phiwo,
Your comment has been noted and we will contact you.
Regards,
Your comment has been noted and we will contact you.
Regards,
Best regards,
AVBOB Mutual Assurance Society's reply01 Aug 2024, 16:17
Official
Dear Phiwo,
Your comment has been noted and we will contact you.
Regards,
Your comment has been noted and we will contact you.
Regards,
Best regards,
PM
Phiwo M's updateReviewer Update
15 Aug 2024, 11:12Hi,
Please advise if the policy was reinstated.
Please advise if the policy was reinstated.
PM
Phiwo M's update15 Aug 2024, 11:12
Reviewer Update
Hi,
Please advise if the policy was reinstated.
Please advise if the policy was reinstated.
AVBOB Mutual Assurance Society's replyOfficial
16 Aug 2024, 11:41Dear Phiwo,
Your comment has been noted and we have sent you an email regarding your policy.
Regards,
Your comment has been noted and we have sent you an email regarding your policy.
Regards,
Best regards,
AVBOB Mutual Assurance Society's reply16 Aug 2024, 11:41
Official
Dear Phiwo,
Your comment has been noted and we have sent you an email regarding your policy.
Regards,
Your comment has been noted and we have sent you an email regarding your policy.
Regards,
Best regards,