ZW
Zimasa W
1 reviews | Active since Nov 2022
02 Nov 2022, 16:55
INCORRECT PAYOUT
I'm very disappointed in the manner of which my payout is being handed. Avbob is saying I was upgraded on a he**** of R3918 but I know I was given a he**** of R1770 and my change is due of R3533 and not R599 that was paid paid me. Avbob is giving me a run around for my money and I did not authorize a upgraded he**** or receive it but I'm being billed for something I did not authorize! Even the funeral that was given by avbob was not the funeral promised as the time I was joining Avbob..no green mat, no gazebo, no water! ONLY 9 CHAIRS AT THE GRAVEYARD. It was not up to standard as how they advertised. PLEASE DO THE RIGHT THING AND PAY ME WHAT I AM DUE.
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AVBOB Mutual Assurance Society's replyOfficial
04 Nov 2022, 11:48Dear Zimasa W ,
We acknowledge receipt of your Hello Peter complaint and regret the service did not meet your expectations.
We confirm that your complaint has been registered and confirmation of such has been sent to you. We will review the matter and provide you with an outcome of your complaint in due course.
Kind regards,
AVBOB Complaints Department
We acknowledge receipt of your Hello Peter complaint and regret the service did not meet your expectations.
We confirm that your complaint has been registered and confirmation of such has been sent to you. We will review the matter and provide you with an outcome of your complaint in due course.
Kind regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply04 Nov 2022, 11:48
Official
Dear Zimasa W ,
We acknowledge receipt of your Hello Peter complaint and regret the service did not meet your expectations.
We confirm that your complaint has been registered and confirmation of such has been sent to you. We will review the matter and provide you with an outcome of your complaint in due course.
Kind regards,
AVBOB Complaints Department
We acknowledge receipt of your Hello Peter complaint and regret the service did not meet your expectations.
We confirm that your complaint has been registered and confirmation of such has been sent to you. We will review the matter and provide you with an outcome of your complaint in due course.
Kind regards,
AVBOB Complaints Department