Incompitant consultants and ****ty services provider

Avbob I sent a claim in January and till this day I'm still waiting. If I don't call them and find out about the "48hour payment lie they advertise," don't get hear anything from them. I canceled my personal policy as I don't want my kids to face this nonsense ya bona. But my father's money they will surely pay it all. A branch consultant has the odesity to tell you "I can't get through to head office" and "it's an old policy it's different from the new ones" as if when I die they not going to pull the same stunt on my offsprings. The case is now with the superior Ernest and he told me he submitted the policy yesterday. Wheee...! So it means claim was never submitted or they just playing delay game, I don't know, but all I know is they have a ****ty service to provide. Bloemfontein central branch near waterfront. I was helped by an intern Tshepo who is overseen by Brenda. Hai! Will up date soon. As everyone is always waiting from experienced consultant and superior. I will fight this till I get everyone on the media. I have recordings of what I'm saying this is not ending here. Mpho Mokoena