BM
Badanile M

1 reviews | Active since Mar 2010

23 Nov 2015, 15:10

*********** personnel

What a bunch of ***** dinah and pulane I'm still waiting for your call. After 9 months my claim is not finished yet. I ain't psychic to know which outstanding documents you need. I'm very disappointed in you avbob.

0
Replies (4)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply23 Nov 2015, 16:06
Official
Hello Mamasita,

We thank you for bringing this matter to our attention and apologise for the delay and inconvenience caused. We have escalated it to the relevant department for further investigation and assistance.

Kind Regards,
AVBOB Family
BM
Badanile M's update09 Nov 2016, 17:21
Reviewer Update

Now the Charges have been withdrawn, I even submitted the Court Order to William who promised to update me when Jesus comes, I was never told that the I.O still has to decide whether Ävbob should pay me or not. I was told by Jacqui and William from Forensic that as soon as the matter is finalised they will pay me within 24hrs but now according to your William all that has changed, when is the I.O coming out of court to give you the Order to pay William? and when will you update by the way? I have left numerous messages with whoever answered your phone and was promised that you be given the messages, you even had the audicity to promise me that you will update me before close of business on the 08/11/2016 but to date you have not bothered to call me. When looking for business you promise us heaven and earth hence you just delive lies and empty promises. All I need is my money, my late husband paid via stop order and never missed a payment but today you treat me like dirt. JUST FINALISE THIS THING BEFORE FRIDAY AND PAY ME THATS ALL AND YOU WILL NEVER HEAR FROM ME. PEOPLE WHO MAKE EMPTY PROMISES ARE *********** AND UNPROFESSIONAL MORE ESPECIALLY FROM A BIG COMPANY LIKE AVBOB. SHAME ON YOU

AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply11 Nov 2016, 15:33
Official

Dear Mamasita,

We refer to your recent comment dated 09 November 2016.

We apologise for the delay in resolution of your complaint.

The Complaints Department will contact you as soon as possible to resolve the matter

Should you have any further enquiries in this regard please send an email to *** or a fax to ***.

Kind Regards,

AVBOB Complaints Department

AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply11 Nov 2016, 16:39
Official

Dear Mamasita ,

The Complaints Department have communicated the findings to you.

We hope that the matter has been resolved to your satisfaction.

Should you have any further enquiries in this regard please send an email to *** or a fax to ***.

Kind Regards,

AVBOB Family