JM
John M

1 reviews | Active since Jan 2019

09 Dec 2025, 16:08

Impossible investment withdrawal

On the 11th of November 2025 I app**** for fund withdrawal on my investment. It only got approved on Monday 08th of December 2025 and recieved confirmation SMS the following day that the money will be paid 2days later. The service is horrific

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply10 Dec 2025, 08:10
Official
Dear JM,

We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.

Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.

Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.

Sincerely,

AVBOB Complaints Team