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nomkhitha N
1 reviews | Active since Nov 2016
11 Aug 2021, 09:29
I’m on maternity l...
I’m on maternity leave and going back to work in September and I received a cash back in July so the society took from the cash back and covered premium debt but there supposed to pause my policy for the months I’m on maternity and I’ve been trying to get hold of them beginning on May before I was on maternity it’s really not fair that there isn’t benefits for maternity and I have been long with Avbob for them to do this this is not fair and unprofessional I’ve been trying to get hold of the may already
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AVBOB Mutual Assurance Society's replyOfficial
12 Aug 2021, 08:52Dear Nomkhitha N,
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Premium Administration Department for immediate attention and the outcome will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Premium Administration Department for immediate attention and the outcome will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply12 Aug 2021, 08:52
Official
Dear Nomkhitha N,
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Premium Administration Department for immediate attention and the outcome will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Premium Administration Department for immediate attention and the outcome will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department