******* Debit Orders

I have phoned in numerous times to the call center and asked them to remove a member of my policy. I also sent in a letter and they said they received it and the member has been cancelled. Then after 2 months they said the document was not signed and that is why they did not remove the member. Then I signed it sent it off again and they assured me they would remove him and they had done it. Now they took the full debit order again and refuse to reimburse me. You are *****ing from me, there is no other term for it. People please be aware of Avbob.