sM
sheila M
1 reviews | Active since Mar 2018
16 Sept 2024, 11:00
I WHICH THIS COMPANY CAN BE WRITTEN OFF
<div>I REALLY DON'T KNOW WHAT IS WRONG WITH AVBOB, I HAVE NEVER DELT WITH THIS PEOPLE WITH A QUERY AND BE RESOLVE. ALWAYS WE NEED TO INVOLVE SOCIAL MEDIA TO GET AN ASSISTANCE. Guys am getting sick of you debiting my account yet I don't have any policy with you. I want my money back as I've been calling to complain about this. It seems like it is a norm to **** people and open policies on our names without our permission. GUYS I WANT MY MONEY ALL OF IT CAUSE I DON'T HAVE ANY KIND OF POLICIES WITH YOU AND STOP DEBITING MY ACCOUNT PERIOD. I WANT THIS CANCELLED. I COMPLAINED N YOU GAVE ME A REFERENCE WHICH I DID NOT GET MY MONEY TILL TODAY</div>
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AVBOB Mutual Assurance Society's replyOfficial
16 Sept 2024, 15:24Dear SM,
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply16 Sept 2024, 15:24
Official
Dear SM,
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team