I want her to be dealt with accordingly

On the 5th June 2025 around 19:21 pm I received a WhatsApp call from an unknown person, only to fix out its someone I know 'Nhlanhla Hlalele' she said to me please talk to my Sister about a policy and I said no I already have policies, then she came in and said to me I know you have working for years now and obviously you do have policies but we need your help we are broke and we have an upcoming event that needs money, we would like to use your details to open a policy and when I get the money I will give you R500 to say thank you and you can cancel it after two weeks of activation. She also convinced me buy saying she is not a **** she have been doing this for long, 'trust me you will be fine' , she also said it will debit in August 2025. I then decided to agree on terms that she cancel that policy as soon as possible because I don't need any new policies. She kept quiet for long and I contacted her to say you are not what you said you are, please do me a favor and cancel that policy with immediate effect at the same time I was investigating her since I don't know her, I got news that she will be getting R4448 if I may be correct so I send her that info about her and she came running at my work place looking for to explain that she is still waiting to be paid, so she will be paid on the 28 June. She has been quite ever since then, so now yesterday when I came back from hospital I took a turn to Avbob Sebokeng Plaza branch to report her and found out that the policy has already taken money for this month of July 2025, so they said I must wait to get my payslip and come with my bank statement, I must also go to the police station to get an affidavit since what she did is *****. All I want is my money back, from this MANGUNI/MANGUNU ENTERPRISE Broker (Sibongile) I don't know her surname I asked her nicely to cancel this policy since I'm not the one who wanted this policy, I'm happy with the policies that I have and I'm also happy with my Investment plan that I have with Avbob