nN
nmasetloa N
1 reviews | Active since Apr 2016
28 Mar 2024, 18:04
I made a funeral claim on Friday 22 March 2024 and according yo the policy the pay within 48 hours, its been 6 days since I made a claim just received confirmation that the claim is approved after 6 days
I made a funeral claim on Friday 22 March 2024 and according yo the policy the pay within 48 hours, its been 6 days since I made a claim just received confirmation that the claim is approved after 6 days. Disgrace service, even 1 star is too much
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AVBOB Mutual Assurance Society's replyOfficial
04 Apr 2024, 16:05Dear Nana,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding.
Kind regards,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply04 Apr 2024, 16:05
Official
Dear Nana,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding.
Kind regards,
AVBOB Complaints Team