QF
Qondile F
1 reviews | Active since Jan 2026
09 Jan 2026, 02:53
I have proves of my payment yet they still say am on "ARREARS"no one has tried to call me even though i ASK
I regret choosing this policy,i make sure that i make payments every month yet i received am sms's that says "An certain amount waz app**** as a Debt in my policy"An my Account is on ARREARS🙄🙄how i don't know? I have provided them with proves of my Payment with no response from them..now i feel like all this Avbob Policy thing is a **** i really regret on choosing you,you don't take your customers serious what you care about is Monthly payments yet you don't even do follow ups on it,you still saying i didn't pay yet i always do i have Proves of payment an my Bank account can prove that.....SUCH A HORRIBLE "AVBOB"
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AVBOB Mutual Assurance Society's replyOfficial
09 Jan 2026, 14:03Dear QF,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply09 Jan 2026, 14:03
Official
Dear QF,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team