TB
Thabo B
1 reviews | Active since Apr 2021
05 May 2021, 10:29
I am very hurt and disappointed
I used to believe Avbob was 1 of the best funeral policy in the Country, but m so disappointed after I joined 2019. 5th May 2021 I made a claim only to be told that I can't be able because my brothers date of birth is written wrong n the call centre doesn't answer my calls m only left with 1 day to lay my brother rest,but m currently wasting money calling them n transport to their office
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AVBOB Mutual Assurance Society's replyOfficial
06 May 2021, 08:11Dear Thabo Bethuel,
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply06 May 2021, 08:11
Official
Dear Thabo Bethuel,
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department