How AVBOB treats their clients!!

<p>About a week ago I complained about Avbob not paying out my father's funeral policy, as he passed away on 22nd June, the struggle that we'very had with the is absolutely unbelievable, I will never forget what they have put me and my family through at this devastating time of our lives, the struggle to put together money out of our own pockets for my father's memorial because they took their time, my father deserved much more.. but just when i thought their service couldnt get worse, here comes the cherry on top..</p> <p>I've recently (after ONE month of struggling with you people) recieved my father's Ashs... very disrespectfully in a cardboard box and not in the box we ordered, when we asked where was the box we ordered they found one in the back and told us they don't have time to engrave his name, we must go get it done ourselves. Is this the way you treat your clients?? Disgusting service, my dad paid that policy for so many years that when the time came we wouldn't have to struggle... you people have been no help and only caused more trauma to the situation. You could not imagine the heartache when receiving my dad's Ashes in a PATHETIC cardboard box.. no time to engrave a plaque even, EXTREMELY DISRESPECTFUL. Catch a flipped wake up, your service is despicable!</p>