MN
Margaret N

1 reviews | Active since May 2024

06 Aug 2024, 14:57

Good day

Good day. I have a problem with Avbob. I noticed a deduction from my salary advice and I didn't have signed for any policy with Avbob because my husband has a policy with Avbob. I made enquiries in the beginning of July not sure about the date. I was given the information about the policy. There were four members covered under that policy which I don't know. The beneficiary is also unknown and my surname was not even spelled correctly. I was ask to send the email for cancellation and refund which I did. To my surprise I saw that there was again a deduction on my salary for July month. I need this deduction to be stopped and the refund from 2022 until to date

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply12 Aug 2024, 10:46
Official
Dear Margaret,
 We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team