LM
Libhongo M
1 reviews | Active since Aug 2023
24 Mar 2024, 16:44
***** funeral policy
On the 5th of March I went to an Avbob branch in Uitenhage after I’ve noticed that Avbob is deducting money on my payslip for a funeral police that I didn’t open. I don’t know where did the person who open the policy get my Persal number for the policy. They told me that they will investigate this as this is *****. Up until today I have not received any update from them regarding this, instead on my pay day this month they deducted money again.
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AVBOB Mutual Assurance Society's replyOfficial
25 Mar 2024, 09:40Dear Libhongo,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply25 Mar 2024, 09:40
Official
Dear Libhongo,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team