ES
Esther S
1 reviews | Active since Jan 2021
30 Jan 2021, 20:38
Funeral claim crisis
I am very disappointed, I made a funeral claim on the 21st of January as my mom passed away. I was told to wait for 48hours it has been a week with no progress I a honestly do not know what to do anymore I am dealing with a loss. must I also deal with this too. I cannot take this anymore
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AVBOB Mutual Assurance Society's replyOfficial
01 Feb 2021, 07:48Dear Esther S
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply01 Feb 2021, 07:48
Official
Dear Esther S
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department