KH
Kate H

1 reviews | Active since Aug 2024

25 Mar 2025, 16:43

Frustrating Service

I have a GT policy with Avbob. I requested a withdrawal from my account on 12 March 2025, followed up on the 17 March 2025. I've been calling, their calls keep getting dropped. Nobody replies on the Facebook page. What does one have to do to get service?

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply26 Mar 2025, 15:20
Official
Dear KH,

We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.

We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.

Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.

Sincerely,

AVBOB Complaints Team