Frustrated

Dear Avbob, I am frustrated, i enquired on the process of taking over a policy of someone who is unable to continue with the payments because of unemployment. I am told that since the person is in Plk and i am in Joburg i have to travel to Plk just to sign the paperwork. It's frustrating that i am expected to travel 350km just to change banking details when it can be done electronically especially in the times we are living in. Now i will have no choice but to take out a new policy for that persob simply because of your old ways of doing things. Do better please.