DS
Dumisile S
1 reviews | Active since Apr 2022
18 May 2022, 19:38
Free Funeral
I had a policy with AVBOB, for almost 2 years and couple of months. On the 30 April 2021 one of my dependent passed on and I had to claim. Indeed I qualified for a "FREE FUNERAL" I would like to understand how does this free funeral works. eg if a person is covered for R10 000, and this Free Funeral Value is R12 500, what does it mean????. as I added ONLY a Cross which costed R700 or R750 -00 if not mistaken. I do feel that my change was incorrect. Can somebody please balance this for me, since April 2021 till today I have a feeling that something is not adding up.
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AVBOB Mutual Assurance Society's replyOfficial
19 May 2022, 12:29Dear Dumisile Shange,
We thank you for making us aware of your complaint and we will contact you as soon as possible.
Information about your complaint will be emailed to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint and we will contact you as soon as possible.
Information about your complaint will be emailed to you in due course.
Kind Regards,
AVBOB Complaints Department
Best regards,
AVBOB Mutual Assurance Society's reply19 May 2022, 12:29
Official
Dear Dumisile Shange,
We thank you for making us aware of your complaint and we will contact you as soon as possible.
Information about your complaint will be emailed to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint and we will contact you as soon as possible.
Information about your complaint will be emailed to you in due course.
Kind Regards,
AVBOB Complaints Department
Best regards,