1 reviews | Active since Jun 2022
********** policy
Dear/sir
My name is Mabona Christopher Shokane of ********** policy number: AL***X3.
I lodged a complaint at your branch at XX complex Soshanguve around February 2022 of a ********** policy opened under my name.
I was told that deductions are going to continue for the next two months to cover three months as the investigations will take about 3 months, however, three months has passed and I did not get my money.
AVBOB deducted R312 for three months through my persal.
I only received a message on the 07th of April 2022 that AVBOB just confirm my complain. My complaint number is: 45891.
I have been patient but it's like my patience is worthless. And I have been patient with my money.
Your positive response will highly be appreciated
Kind regards, Mr. Shokane MC.
We regret any delay experienced by you with your recent complaint.
The complaint is still pending and a outcome will be confirmed as soon as possible.
Kind Regards,
AVBOB Complaints Department
We regret any delay experienced by you with your recent complaint.
The complaint is still pending and a outcome will be confirmed as soon as possible.
Kind Regards,
AVBOB Complaints Department
Please tell me when am I going to get my money.
Please tell me when am I going to get my money.
I need my R312 that AVBOB was taking via my persal for three months. Please stop taking from us poor people. I have been kind for months thinking i will get my money. On Friday the 10th of June 2022 I contacted three of AVBOB consultants and to my surprise i submitted my document in February but i was told this friday that my documents were received on the 5th of May 2022. I was not gaven a clear information on when I am going to get my money. I need that money urgently, I am struggling financially, me and my family we are sleeping without food.
When you deduct money from my persal you were not taking time, but you take time to refund me, why?
Your urgent and positive response will highly be appreciated.
Kind regard
MC.
I need my R312 that AVBOB was taking via my persal for three months. Please stop taking from us poor people. I have been kind for months thinking i will get my money. On Friday the 10th of June 2022 I contacted three of AVBOB consultants and to my surprise i submitted my document in February but i was told this friday that my documents were received on the 5th of May 2022. I was not gaven a clear information on when I am going to get my money. I need that money urgently, I am struggling financially, me and my family we are sleeping without food.
When you deduct money from my persal you were not taking time, but you take time to refund me, why?
Your urgent and positive response will highly be appreciated.
Kind regard
MC.
Your comments has been received and acknowledged.
We will contact you in due course.
Regards,
AVBOB Complaints Department
Your comments has been received and acknowledged.
We will contact you in due course.
Regards,
AVBOB Complaints Department