TN
Thandeka N
1 reviews | Active since Jul 2021
17 Jul 2021, 14:36
********** policy
I had a bad experience with Avbob. In February this I picked up that there is a ********** deduction from my payslip of R440 initiated by Avbob.I have never had any dealings or policy with Avbob.now I have been struggling to get hold of the consultant who is dealing with my case and to get my refund . I have tried numerous times to call and send emails and found no joy. Avbob does not have any customer service, there service level is zero . I have been struggling to get my refund since March . This indicates that Avbob is **********ly getting hold of our personal details and initiating ghost policies.from here I think I need to contact the ombudsman.
Helpful (0)
Replies (1)0
Replies (1)
AVBOB Mutual Assurance Society's replyOfficial
19 Jul 2021, 10:25Dear Thandeka N,
We are unable to resolve your complaint due to outstanding information requested that has not been received.
The complaint will be reviewed upon receipt of the requested information. ( Recent stamped bank statement)
Should you have any further enquiries in this regard please send an email to *** or a fax to ***.
Kind Regards,
AVBOB Complaints Department
We are unable to resolve your complaint due to outstanding information requested that has not been received.
The complaint will be reviewed upon receipt of the requested information. ( Recent stamped bank statement)
Should you have any further enquiries in this regard please send an email to *** or a fax to ***.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply19 Jul 2021, 10:25
Official
Dear Thandeka N,
We are unable to resolve your complaint due to outstanding information requested that has not been received.
The complaint will be reviewed upon receipt of the requested information. ( Recent stamped bank statement)
Should you have any further enquiries in this regard please send an email to *** or a fax to ***.
Kind Regards,
AVBOB Complaints Department
We are unable to resolve your complaint due to outstanding information requested that has not been received.
The complaint will be reviewed upon receipt of the requested information. ( Recent stamped bank statement)
Should you have any further enquiries in this regard please send an email to *** or a fax to ***.
Kind Regards,
AVBOB Complaints Department