********** policy

Item: AVBOB Mutual Assurance Society
Rating: 1
Author: Mapz T

I have been struggling with this query for 12 months and no one from their head office is willing to take responsibility. i want this ********** account to be closed and i want my refund . You have been debiting my account for a policy i know nothing about.

Helpful (0)

Replies (3)

AVBOB Mutual Assurance Society's replyOfficial

15 Dec 2022, 11:30

Dear Mapz Tshoane,
We regret any delay experienced by you with your recent complaint.

Due to very high volume of complaints received, we regret the delayed response provided.

The complaint is still pending and a outcome will be confirmed as soon as possible.

Kind Regards,
AVBOB Complaints Department

AVBOB Mutual Assurance Society's reply15 Dec 2022, 11:30

Official

Mapz T's updateReviewer Update

23 Dec 2022, 16:04

Good day, thank you for refunding however you only refunded for one policy...there are 2 ********** policies under my name. you refunded policy no AL*** , please refund AL ***

Mapz T's update23 Dec 2022, 16:04

Reviewer Update

Good day, thank you for refunding however you only refunded for one policy...there are 2 ********** policies under my name. you refunded policy no AL*** , please refund AL ***

AVBOB Mutual Assurance Society's replyOfficial

28 Dec 2022, 10:36

Dear Mapz Tshoane,
Your comment has been received and acknowledged.

Regards,

AVBOB Mutual Assurance Society's reply28 Dec 2022, 10:36

Official

Dear Mapz Tshoane,
Your comment has been received and acknowledged.

Regards,