MM
Mathapelo M

1 reviews | Active since May 2022

24 May 2022, 10:38

********** POLICIES

Avbob has been deducting money from my salary for months with two ********** policies. I have contacted them numerous times to cancel the policies but to this day they still deducting from my salary. To make matters worse they state that the policies were opened in KZN while i live and work in Gauteng. Numerous requests have been sent to them to cancel but to no avail. The next step will be to open a ***** case against Avbob and report them to the Ombudsman.

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Replies (3)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply24 May 2022, 11:59
Official
Dear Mathapelo Queenest Mgebe,

We regret any delay experienced by you with your recent complaint.

The complaint is still pending and a outcome will be confirmed as soon as possible.

Kind Regards,
AVBOB Complaints Department
MM
Mathapelo M's update24 May 2022, 13:01
Reviewer Update
The complaint was done in March 2022 already but still the deductions continue. The same issue occurred last year but again this year its really too much. Why is it that the deductions have not been stopped while investigations continue because a complaint was laid? Avbob is de*****ing me of my money and the Ombudsman and FSCA have been notified. A ***** case will also be reported with the SAPS by end of business today.
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply24 May 2022, 15:06
Official
Dear Mathapelo Queenest Mgebe,

Your comment has been acknowledged and noted.

Regards,