*****
I have described that I have a Avbob policy that is ********** and it is currently deducting from my persal. After receiving my pay slip I noticed the very deduction I don't know about and I contacted Avbob customer care where I was given information that the policy dependents were people I don't know.
The lady who assisted me send me the ***** complaint for and I filled it in and arranged all the relevant documents needed. When I emailed them to the email address provided *** the email box was full. I further attempted to email the very lady who send them to me with the hope that she could forward it to the relevant department. Her inbox was also full.
I have proceeded to call the customer care which took me from pillar to post. Then later was answered by a lady by Thato Mothibi who gave me the email ***, which was also full. There after she gave me the *** that was also full.
Now I am sitting here with a ********** deduction I know nothing about right in my salary, I cannot seem to be able to forward my complaint anyway, which will continue to deduct from the salary. Which is affecting my finances.
We regret to hear of your recent experience.
Communication regarding your dissatisfaction has been sent to you via email.
We will promptly address the matter and await feedback from the email provided.
Kind Regards,
AVBOB Complaints Department
We regret to hear of your recent experience.
Communication regarding your dissatisfaction has been sent to you via email.
We will promptly address the matter and await feedback from the email provided.
Kind Regards,
AVBOB Complaints Department
