LM
Lizwi M
1 reviews | Active since Jan 2022
04 Feb 2022, 14:15
*****
********** policy was opened under my name and debited from my salary for months I contacted avbob on 2021-12-20 and they said they will pay me on the 15th of January 2022 the latest, every time I call to follow up on my refund I’m told that Chan Adams is not available as he’s responsible for processing it. Im disgusted by the lack of service by this company, quick to **********ly money grab. Please note I’ve contacted FSCA regarding this matter
Helpful (0)
Replies (4)0
Replies (4)
AVBOB Mutual Assurance Society's replyOfficial
04 Feb 2022, 16:15Dear Lizwi Mzondi,
We regret any delay experienced by you with your recent complaint.
The complaint is still pending and a outcome will be confirmed as soon as possible.
Kind Regards,
AVBOB Complaints Department
We regret any delay experienced by you with your recent complaint.
The complaint is still pending and a outcome will be confirmed as soon as possible.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply04 Feb 2022, 16:15
Official
Dear Lizwi Mzondi,
We regret any delay experienced by you with your recent complaint.
The complaint is still pending and a outcome will be confirmed as soon as possible.
Kind Regards,
AVBOB Complaints Department
We regret any delay experienced by you with your recent complaint.
The complaint is still pending and a outcome will be confirmed as soon as possible.
Kind Regards,
AVBOB Complaints Department
LM
Lizwi M's updateReviewer Update
05 Feb 2022, 01:17On the 24th of January 2022 at about 09:06 i phoned you as per reference number: ***B295BA231 and I was promised that I would get my money within 7 days and now you are telling me that the matter is pending how?
LM
Lizwi M's update05 Feb 2022, 01:17
Reviewer Update
On the 24th of January 2022 at about 09:06 i phoned you as per reference number: ***B295BA231 and I was promised that I would get my money within 7 days and now you are telling me that the matter is pending how?
LM
Lizwi M's updateReviewer Update
05 Feb 2022, 01:18On the 24th of January 2022 at about 09:06 i phoned you as per reference number: ***B295BA231 and I was promised that I would get my money within 7 days and now you are telling me that the matter is pending how?
LM
Lizwi M's update05 Feb 2022, 01:18
Reviewer Update
On the 24th of January 2022 at about 09:06 i phoned you as per reference number: ***B295BA231 and I was promised that I would get my money within 7 days and now you are telling me that the matter is pending how?
AVBOB Mutual Assurance Society's replyOfficial
09 Feb 2022, 08:32Dear Lizwi Mzondi,
We note your dissatisfaction and assure you that the refund has been processed and the funds should appear in your bank account in due course.
Kind regards,
AVBOB Complaints Department
We note your dissatisfaction and assure you that the refund has been processed and the funds should appear in your bank account in due course.
Kind regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply09 Feb 2022, 08:32
Official
Dear Lizwi Mzondi,
We note your dissatisfaction and assure you that the refund has been processed and the funds should appear in your bank account in due course.
Kind regards,
AVBOB Complaints Department
We note your dissatisfaction and assure you that the refund has been processed and the funds should appear in your bank account in due course.
Kind regards,
AVBOB Complaints Department