1 reviews | Active since Dec 2013
Failure to process a claim
My mother has a policy with Avbob , on Tuesday the 15th we called to inquire what documents are needed to process a claim , I was given a list of things to send , sent the email to the given address , the email kept bouncing back indicating the mail box is full .
on Thursday we called again only to be given more email addresses that are being returned unsent .
called again on the 22nd , and a lady called Iris Hlongwane told me there is a form i need to fill , sent me the said form with 6 pages ,i completed the forms and sent to her and the email addresses previously given to me . to my dismay they were all sent back undelivered .
your company is truly the worst company I have ever had the displeasure of working with . we lost a loved one and we cannot even get the decency to get assistance ,
you peers are processing death claims on whatsAPP its quick and efficient .
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and you will be contacted in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and you will be contacted in due course.
Kind Regards,
AVBOB Complaints Department
we have been sending this documents since the 14th .
her mailbox is also full ... Your message couldn't be delivered to ***. Their inbox is full, or it's getting too much mail right now.
Avbob is the most inconsiderate company . i will be telling all my family members to cancel this nonsense
we have been sending this documents since the 14th .
her mailbox is also full ... Your message couldn't be delivered to ***. Their inbox is full, or it's getting too much mail right now.
Avbob is the most inconsiderate company . i will be telling all my family members to cancel this nonsense
We regret any delay experienced by you with your recent comment dated 30 June 2021.
We apologise for the delay.
Our Claims department will contact you as soon as possible to resolve the matter.
Should you have any further enquiries in this regard please send an email to *** or a fax to ***.
Kind Regards,
AVBOB Complaints Department
We regret any delay experienced by you with your recent comment dated 30 June 2021.
We apologise for the delay.
Our Claims department will contact you as soon as possible to resolve the matter.
Should you have any further enquiries in this regard please send an email to *** or a fax to ***.
Kind Regards,
AVBOB Complaints Department