EXTREMLY BAD AVBOB SERVICE

We had the worst experience with Avbob on Saturday and one that I will NEVER forget. Saturday was my Brother-in-Law's funeral and my sister had agreed with an Avbob representative from the CPT Bellville Branch that my brother's corpse be transported from Bellville to the Muclear Branch in EC on Wednesday the 29th of June 2022 as the funeral was happening early hours of the morning on Saturday the 2nd of July 2022. At 3am, my uncles went to the Muclear Branch to identify and collect the corpse since and they were told that the corpse is not there. The entire family went into panic leading to my sister (the deceased wife) fainting on the spot. I made several calls to the Muclear, Mthata, Bellville and Mount Fletcher branch trying to locate my bother-in-laws body while having to deal with all the emotions that were happening in the house at the time because of the corpse that was not being located. The calls to the different Avbob branches started at 3am. After several calls. around 7am, I was then assisted by a gentleman from the Bellville branch (Paul) who advised that the corpse is only making it's way to EC and this is the time the funeral was supposed to start. I continued with the calls trying to locate the driver and at 10am as the family we decided to proceed with the funeral in the absence if the corpse. This brought more emotions and stress to the whole family. While the funeral was in proceedings, I continued with the calls to locate the driver's whereabouts until the funeral ended at 12:30pm and still there was no corpse. People ate lunch and started leaving. Emotions were even higher at this point and my sister was in a very bad state. I did not stop with the calls. The corpse only arrived at the Muclear Branch at 2pm way after the funeral. My uncles collected the corpse and as africans we had some traditional stuff to perform before the burial. We only buried my brother-in -law at 4pm because of Avbob. I've never experinced anything like that in my life and I do not wish it upon anyone!!!!!