AM
Andile M

1 reviews | Active since Oct 2012

29 Mar 2022, 09:33

Exceptional Customer Service

AVBOB was fast and effective after I've put forward a claim for my dad's passing. There was a form that needed a commissioner of oaths signature and stamp, a lady by the name of Connie Muller sent an email to me to mention this, and immediately a follow up call. That is an exceptional customer service. Within hours of submitting that form the pay out was done. No hustles, no back and forth. Thank you Avbob, thank you Connie Muller for going an extra mile and ensuring that customers are being looked after.

0
Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply01 Apr 2022, 09:38
Official
Dear Andile Magaba,

Thank you for taking your time to compliment Connie Muller.

We are pleased to know of the excellent service you received and we will provide them with your compliment.

Regards
AVBOB Complaints Department