MN
Mabetha N
1 reviews | Active since Aug 2023
04 Aug 2023, 13:05
DOUBLE DEDUCTION AND REFUND DELAY -POOR SERVICE
I HAVE JOIN AVBOB POLICY IN APRIL 2023 WAS SO EXCITED. BUT THYE SERVICE AM RECEIVING FROM THEM IS VERY POOR.
THE ARE DEDUCTING IN MY ACCOUNT TWICE .
CALLED THEM ON THE 28/07/2023 FOR MY REFUND , WAS PROMISED TO RECEIVE MY REFUND ON THE 01/08/2023. EVEN TODAY AM STILL WAITING IS PROMISES AFTER PROMISED .
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AVBOB Mutual Assurance Society's replyOfficial
04 Aug 2023, 14:20Dear Mabetha Nthabiseng,
We thank you for making us aware of your complaint.
The premium was refunded on 4 August 2023.
Should you have any further enquiries in this regard please send an email to *** or a fax to ***.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
The premium was refunded on 4 August 2023.
Should you have any further enquiries in this regard please send an email to *** or a fax to ***.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply04 Aug 2023, 14:20
Official
Dear Mabetha Nthabiseng,
We thank you for making us aware of your complaint.
The premium was refunded on 4 August 2023.
Should you have any further enquiries in this regard please send an email to *** or a fax to ***.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
The premium was refunded on 4 August 2023.
Should you have any further enquiries in this regard please send an email to *** or a fax to ***.
Kind Regards,
AVBOB Complaints Department