Disgusted with Avbob

Avbob consultants came to our work and I asked for a quote and we didn’t finalize anything as I was suppose to give the particulars of my wife and daughter but the got an email with the policy documents I called the agent involved to get clarity and I was told the policy was not going to be active until I gave them the the outstanding documents however they started deducting money for the policy from May and I kept on requesting her to cancel the policy and stop the deductions to this day she didn’t to it when I call she promises but do nothing