CT
Cara T

1 reviews | Active since Nov 2013

08 Jan 2025, 15:58

Disgraceful Services

Be careful who you sign your loved ones up with for funeral insurance. With AVBOB you will be let down and you be deeply dissappointed thinking that you have such insurance covered. Be careful of the Brokers who are like sharks that is there for the money only, they will give you wrong information just to get a client on board. False information and Expectations were said by the Broker and AVBOB seems to care less to take ownership. Let's see if AVBOB CEO, Mr Carl van der Riet will give attention to my email and claim.

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply10 Jan 2025, 14:28
Official
Dear CT,

Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.

Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.

Sincerely,

AVBOB Complaints Team