LG
Lilly G
1 reviews | Active since Feb 2018
12 Feb 2021, 09:43
disappointment
We have make a claim for funeral since 29/12/2020 , no pay out , and they just provide moc as email , its a disgrace
Helpful (0)
Replies (4)0
Replies (4)
AVBOB Mutual Assurance Society's replyOfficial
12 Feb 2021, 11:25Dear Lilly Gwadana,
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply12 Feb 2021, 11:25
Official
Dear Lilly Gwadana,
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course.
Kind Regards,
AVBOB Complaints Department
LG
Lilly G's updateReviewer Update
19 Feb 2021, 10:54its over a week , and no one has taken their time out to call me with resolution , I'm taking this to the insurance Ombudsman , so annoyed
LG
Lilly G's update19 Feb 2021, 10:54
Reviewer Update
its over a week , and no one has taken their time out to call me with resolution , I'm taking this to the insurance Ombudsman , so annoyed
AVBOB Mutual Assurance Society's replyOfficial
19 Feb 2021, 15:09Dear Lilly G,
We regret any delay experienced by you with your recent complaint.
The complaint is still pending and a resolution will be confirmed as soon as possible.
Kind Regards,
AVBOB Complaints Department
We regret any delay experienced by you with your recent complaint.
The complaint is still pending and a resolution will be confirmed as soon as possible.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply19 Feb 2021, 15:09
Official
Dear Lilly G,
We regret any delay experienced by you with your recent complaint.
The complaint is still pending and a resolution will be confirmed as soon as possible.
Kind Regards,
AVBOB Complaints Department
We regret any delay experienced by you with your recent complaint.
The complaint is still pending and a resolution will be confirmed as soon as possible.
Kind Regards,
AVBOB Complaints Department
LG
Lilly G's updateReviewer Update
22 Feb 2021, 11:49Thank you for your resolution , i managed to get my pay out
LG
Lilly G's update22 Feb 2021, 11:49
Reviewer Update
Thank you for your resolution , i managed to get my pay out