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mapula M
1 reviews | Active since May 2011
21 Aug 2023, 13:38
Disappointing service from Avbob
Disappointing service from Avbob, I have recently lost my brother-in-law, I really trusted Avbob to be there during these difficult times, instead, they added the stress during the time of grieve, my brother-in-law passed by the form of an accident which their policy states that is double payment but now they are coming with excuses, I was also promised voucher money to help with airtime and petrol, but that was never paid. I will never recommend anyone to be with Avbob, you can cancel your policy now to save yourself from stress.
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Replies (1)AVBOB Mutual Assurance Society's replyOfficial
24 Aug 2023, 09:37Dear Mapula M,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our team is currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our team is currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team
Best regards,
AVBOB Mutual Assurance Society's reply24 Aug 2023, 09:37
Official
Dear Mapula M,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our team is currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our team is currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team
Best regards,
