ZQ
Zukisa Q

1 reviews | Active since Mar 2022

03 Mar 2022, 19:49

Despicable AVBOB KWT

I would like to put on record the very bad service we received from AVBOB in King Williams Town. On 09 October 2021, we buried my brother who had been a client of AVBOB in Cape Town.

We paid for the public announcement system and the service of a videographer. The sound system was very faulty and we didn't get any value for our money. The video that we paid for, we have not received to this day. I raised my concern a week after the funeral.

I've been promised to be contacted everytime I have called and not a single call has been made to me regarding the raised issues. Even a so called manager that I spoke to **** straight to my ears, promising to investigate and get back at me. Till this day, nothing has happened.

I have decided to move the cover that my wife has with AVBOB and I will encourage those who will listen to me to do away with these despicable greedy liers who don't know the meaning of customer service

0
Replies (3)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply04 Mar 2022, 11:43
Official
Dear Zukisa Qonto,

We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter. 

Kind Regards, 

AVBOB Complaints Department

Best regards,

ZQ
Zukisa Q's update09 Mar 2022, 10:15
Reviewer Update
So six days after my post, you still have not made any effort to solve this issue. You people disgust me.
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply15 Mar 2022, 16:49
Official
Dear Zukisa Qonto , 

We apologise for the delay in resolution of your complaint. 

The matter is still pending and a resolution will be confirmed as soon as possible. 

Kind Regards, 

AVBOB Complaints Department

Best regards,