CL
Carole L

1 reviews | Active since Nov 2020

02 Feb 2021, 16:57

Deductions coming from my account that are not mine.

I have a beaut for you AVBOB. Someone is going to get a fantastic burial at my expense, I have never signed up for or owned an Avbob Policy, yet there are deductions coming from my account. Neither my bank or I knew where these deductions were coming from until recently when my bank sent me details of beneficiary. Could someone at AVBOB please give me a contact person to resolve this issue and so that I can claim back the deductions that were made from my account. Thank you

0
Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply03 Feb 2021, 14:11
Official
Dear Carole Laubscher

We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter. (Kindly refer to the email that has been sent to you requesting additional information.)

Kind Regards,

AVBOB Complaints Department