BB
Buyisiwe B
1 reviews | Active since Sept 2024
04 Sept 2024, 08:59
Deducting without my consent
AVBOB has been deducting money from my PERSAL without my consent. I didn't sign anything i have never received any call from AVBOB but they are deducting i don't know how they got my details. I need a refund!!!
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AVBOB Mutual Assurance Society's replyOfficial
04 Sept 2024, 15:05Dear BB,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply04 Sept 2024, 15:05
Official
Dear BB,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team