nN
nomkhitha N

1 reviews | Active since Nov 2016

14 Sept 2022, 10:54

debit order to reinstate policy

Good Day

i just made an arrangement for my policy that lapsed and instructed the to do a debit order in july and they never did yesterday i made an arrangement for them to debit half this month and the rest ill pay everymonth bit im noticing on my bank statement ive made a R500 payment towards my policy with them and they saying nothing about that it was on the 1st of march 2022 and they not mentioning it or anything please can i get someone to call me regarding this urgently on ***

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Replies (3)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply14 Sept 2022, 11:59
Official
Dear Nomkhitha Nocanda,
We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.

Kind Regards,

AVBOB Complaints Department

nN
nomkhitha N's update14 Sept 2022, 14:26
Reviewer Update
hi

im still waiting for the call this reply was sent at 11:59 and now its 14:25 so this is the soon you referring to when attending to urgent matter ? its almost end of business and have not recieved any feedback from avbob !
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply20 Sept 2022, 08:48
Official
Dear Nomkhitha Nocanda,
We acknowledge receipt of your comment and trust that the matter has been resolved.

Regards,