BK
Bonakele K
1 reviews | Active since Jul 2019
25 Mar 2021, 11:22
Debit Order Change Date
I sent an e-mail on the 24th of February 2021 requesting for a debit order change, but we in March and am still being debited on an incorrect date.
In a case where I didn't have a insufficient funds, my debit order was goin to bounce resulting in my policy lapsing.
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AVBOB Mutual Assurance Society's replyOfficial
29 Mar 2021, 19:54Dear Bonakele Kunene,
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Debit order Department for immediate attention and you will be contacted in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Debit order Department for immediate attention and you will be contacted in due course.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply29 Mar 2021, 19:54
Official
Dear Bonakele Kunene,
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Debit order Department for immediate attention and you will be contacted in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Debit order Department for immediate attention and you will be contacted in due course.
Kind Regards,
AVBOB Complaints Department