SK
Simethemba K

1 reviews | Active since May 2020

31 Dec 2020, 12:52

Debit order cancellation denial.

My mum has a policy with avbob and for a while I've been assisting her with canceling a debit order on her policy from October until now but they are still doing a debit order even after the request. During a time like this she can't risk going in to your office because of the pandemic but with the lack of help that shes receiving.

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply04 Jan 2021, 09:29
Official
Dear Simethemba K 
 I acknowledge receipt of your Hello Peter complaint.
  As per telecom held on 04 January 2021 , kindly refer your Mothers signed request to debitorders @avbob.co.za. 

Kind regards, 

AVBOB Complaints Department