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Noluthando N

1 reviews | Active since Oct 2014

03 Oct 2023, 09:51

DEBIT DATE CHANGE

My debit order date hasn't changed i requested this over 2 months ago and spelling errors and names relation i have had enough. Now my policies have lapsed because of incorrect debit dates and changes on my account . I want a single debit for all 3 policies

0
Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply04 Oct 2023, 08:42
Official
Dear Noluthando Nxumalo,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our Debit order department is currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team