BP
Bonginkosi P

1 reviews | Active since Mar 2011

11 May 2026, 13:05

Customer service

Please explain how do you cover one child twice in same policy? For fixing your mess you want me to send signed letter?

Send me proof who requested this child to be insure twice?

0
Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply12 May 2026, 08:55
Official
 Dear BP,

We truly regret to hear about your recent experience with AVBOB policy . We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority. 

Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter. 

Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers. 

Sincerely  AVBOB Complaints Team